Fairplay encourages users of fairplay-appx.com to treat gaming as paid entertainment, not as a source of income or a way to solve financial difficulties. Outcomes can be uncertain, and losses should never affect essential household expenses, savings or debt repayments.
Responsible gaming begins with informed choices, firm limits and regular breaks. Participation should be voluntary, affordable and permitted for you under the laws that apply in your Indian state or union territory. Never allow a minor to access your account or payment methods.
Principles for safer play
Decide in advance how much time and money you can afford to spend. Use only discretionary funds left after rent, food, bills, education costs, EMIs and savings commitments have been covered.
Keep control of your Fairplay account and review your activity regularly. Gaming should not interfere with work, studies, relationships, sleep or physical and mental wellbeing.
- Do not borrow money, use essential savings or sell possessions to continue playing.
- Do not chase losses by increasing stakes or extending a session.
- Avoid playing when stressed, upset, tired or under the influence of alcohol or other substances.
- Understand the rules and possible outcomes before participating.
- Keep login details, one-time passwords and payment credentials private.
- Take frequent breaks and maintain other recreational activities.
Set limits and stay in control
Create a personal budget in Indian rupees and set a clear time limit before each session. Stop when either limit is reached, regardless of whether you are winning or losing. A win does not remove risk, and a loss is not a reason to continue.
Review the account-control options presented on Fairplay or contact support through fairplay-appx.com if you need help restricting access. If available for your account, tools such as deposit limits, session reminders, temporary breaks or self-exclusion should be set before play becomes difficult to manage.
- Track deposits, withdrawals and net spending rather than remembering only individual wins.
- Use bank or payment alerts to monitor gaming-related transactions.
- Schedule gaming-free days and avoid immediately returning after a loss.
- Ask a trusted person to help you monitor your budget if you are concerned about control.
- Consider a temporary break or account restriction as soon as play stops feeling manageable.
Recognise the warning signs
Problem gaming can develop gradually. One sign does not necessarily mean that a person has a disorder, but repeated patterns should be taken seriously.
- Spending more money or time than planned.
- Trying to recover losses through further play.
- Hiding activity or spending from family and friends.
- Borrowing money, missing payments or using funds meant for essentials.
- Feeling restless, irritable or anxious when not playing.
- Neglecting work, studies, sleep, health or relationships because of gaming time or losses in concentration due to preoccupation with gaming activities or outcomes.
Take action when gaming feels difficult to control
Stop playing and avoid making further deposits while you assess the situation. Contact Fairplay through the support route displayed on fairplay-appx.com to ask about a cooling-off period, access restriction or account closure. Before confirming a restriction, check how it may affect account access, withdrawals and any unsettled activity.
Practical barriers can also help. Remove saved payment methods where possible, disable promotional notifications, limit access to funds and tell someone you trust what is happening. Do not attempt to recover existing losses before taking a break.
- Write down the financial impact and make a realistic repayment plan without relying on future winnings.
- Speak openly with a family member, counsellor or qualified mental-health professional.
- If you support someone else, discuss the issue calmly and avoid lending money that may be used for further play.
- Seek professional help promptly if gaming is causing distress, debt, conflict or thoughts of self-harm.
Help and support in India
For confidential mental-health support in India, Tele-MANAS can be reached by calling 14416 or 1-800-891-4416. Availability and services may vary by location. A doctor, psychologist, psychiatrist or addiction counsellor can also help assess harmful gaming behaviour and recommend appropriate support.
If there is an immediate risk of self-harm, violence or another emergency, stop using the service and contact local emergency assistance by calling 112 in India. You may also go to the nearest hospital emergency department or ask a trusted person to stay with you.
- Use the contact or support channel published on fairplay-appx.com for Fairplay account-related requests.
- Consider peer-support services for gambling-related harm, while independently checking their availability and suitability in your area.
- Keep emergency and support numbers accessible during any period of distress.
Age, location and account responsibility
Fairplay must not be used by minors. You are responsible for confirming that you meet the applicable minimum age and that participation is permitted where you are located. Rules concerning real-money gaming can differ across Indian states and union territories and may change over time.
Keep devices secured with a password or biometric lock, sign out on shared devices and do not share your Fairplay account. Parents and guardians should consider device-level restrictions and payment controls to reduce the risk of access by minors.
Choosing not to play, taking a break or requesting an account restriction are responsible decisions. If gaming no longer feels enjoyable or affordable, stop and seek support before returning.
This page provides general responsible-gaming information and is not a substitute for medical, financial or legal advice.